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ABM vs Demand Generation: Why Smart B2B Companies Do Both

The B2B marketing world loves false choices. ABM or demand gen? Quality or quantity? Enterprise or SMB? Here's the truth: the fastest-growing B2B companies use both. They just know when to use which.

The B2B marketing world loves false choices. ABM or demand gen? Quality or quantity? Enterprise or SMB? Here's the truth: the fastest-growing B2B companies use both. They just know when to use which.

The Great B2B Marketing Debate Settled

Let's end this debate once and for all with real data:

Companies Using Only Demand Gen:

  • Average growth rate: 15-25% YoY

  • CAC: £2,500-4,000

  • Sales cycle: 3-6 months

  • Win rate: 8-12%

Companies Using Only ABM:

  • Average growth rate: 12-20% YoY

  • CAC: £12,000-20,000

  • Sales cycle: 6-12 months

  • Win rate: 20-30%

Companies Using Both Strategically:

  • Average growth rate: 40-60% YoY

  • Blended CAC: £4,000-6,500

  • Sales cycle: 2-4 months (demand gen), 4-8 months (ABM)

  • Win rate: 12-18% (demand gen), 25-35% (ABM)

The winners don't choose. They orchestrate.

When to Use ABM vs Demand Generation

Use ABM When:

  • Deal sizes exceed £80K ACV

  • You have 6+ stakeholders in the buying process

  • Your total addressable market is under 10,000 companies

  • Sales cycles typically run 6+ months

  • You need to displace incumbent vendors

Use Demand Gen When:

  • Deal sizes are under £40K ACV

  • You have 1-3 stakeholders

  • Your TAM exceeds 50,000 companies

  • Sales cycles are under 90 days

  • You're creating a new category

Use Both When:

  • You have multiple product lines

  • You're expanding from SMB to enterprise (or vice versa)

  • You need short-term revenue AND long-term growth

  • You want to dominate your market

The Hybrid Playbook: How to Run Both

Layer 1: Foundation (Months 1-3) Start with demand generation to:

  • Build brand awareness

  • Generate quick wins

  • Fund ABM investments

  • Learn what resonates

Layer 2: Expansion (Months 4-6) Add ABM for high-value targets:

  • Identify top 50-100 accounts

  • Use demand gen learnings for messaging

  • Coordinate sales and marketing efforts

  • Track account engagement

Layer 3: Optimisation (Months 7+) Integrate both approaches:

  • Use demand gen to identify ABM targets

  • Use ABM insights to improve demand gen

  • Create account-based demand generation

  • Measure blended metrics

Real Examples of Hybrid Success

Example 1: Marketing Tech Company

The Situation:

  • Selling to both SMBs (£15K ACV) and enterprises (£150K ACV)

  • Limited budget to choose one approach

  • Needed quick revenue and long-term growth

The Strategy:

  • Demand gen for SMB segment (70% of budget)

  • ABM for top 100 enterprise accounts (30% of budget)

  • Used SMB wins as case studies for enterprise

The Results:

  • 200 SMB customers in year 1 (£3M ARR)

  • 10 enterprise customers in year 1 (£1.5M ARR)

  • Enterprise case studies accelerated SMB sales

  • Year 2: Flipped ratio to 50/50 as enterprise scaled

Example 2: Cybersecurity Startup

The Situation:

  • Competing against established vendors

  • Needed to build category awareness

  • Also needed flagship enterprise clients

The Strategy:

  • Demand gen for security teams (education focus)

  • ABM for Fortune 500 CISOs

  • Content strategy serving both audiences

The Results:

  • 3,000 qualified leads from demand gen

  • 15 enterprise opportunities from ABM

  • 2 Fortune 500 logos in year 1

  • Used enterprise logos to accelerate demand gen

The Metrics That Matter for Each

Demand Generation Metrics:

  • Cost per lead (CPL)

  • Lead velocity rate

  • Marketing qualified leads (MQLs)

  • Content engagement rates

  • Pipeline velocity

ABM Metrics:

  • Account engagement score

  • Stakeholder coverage

  • Account penetration rate

  • Deal velocity by account

  • Revenue per target account

Blended Metrics (The Real Gold):

  • Customer acquisition cost by segment

  • Lifetime value by acquisition channel

  • Revenue mix (land vs expand)

  • Market share growth

  • Net revenue retention

Common Mistakes When Running Both

Mistake 1: Separate Silos

  • ABM team doesn't talk to demand gen team

  • Different messages to market

  • Competing for same budget

  • Solution: Weekly alignment meetings

Mistake 2: Wrong Resource Allocation

  • 90% budget on ABM for 10% of revenue

  • Or 90% on demand gen when enterprise is the growth path

  • Solution: Match investment to revenue potential

Mistake 3: Measuring Wrong Metrics

  • Judging ABM by lead volume

  • Judging demand gen by enterprise logos

  • Solution: Fit metrics to strategy

The Tech Stack for Hybrid Success

Core Platform:

  • CRM (obviously): Salesforce or HubSpot

  • Marketing automation: Marketo or Pardot

  • ABM platform: 6sense or Demandbase

Demand Gen Tools:

  • Content management: WordPress

  • SEO: Ahrefs or SEMrush

  • Paid advertising: Google Ads, LinkedIn

  • Email: Outreach or Apollo

ABM Tools:

  • Intent data: Bombora or G2

  • Personalisation: Mutiny or Intellimize

  • Direct mail: Sendoso

  • Account intelligence: ZoomInfo or Clearbit

Measurement Layer:

  • Attribution: Bizible or Attribution

  • Analytics: Google Analytics + Tableau

  • Account scoring: MadKudu or Infer

Your Hybrid Implementation Roadmap

Quarter 1: Demand Gen Foundation

  • Launch content engine

  • Build email nurture flows

  • Start paid acquisition

  • Generate initial pipeline

Quarter 2: ABM Pilot

  • Select 25 target accounts

  • Develop account-specific content

  • Coordinate sales plays

  • Measure engagement

Quarter 3: Integration

  • Use demand gen to identify ABM targets

  • Create account-based content

  • Implement multi-channel orchestration

  • Unified reporting

Quarter 4: Scale

  • Expand successful programmes

  • Kill what's not working

  • Plan next year's mix

  • Optimise resource allocation

The Bottom Line on ABM vs Demand Gen

It's not about choosing between ABM and demand generation. It's about using each where it works best. The fastest-growing B2B companies have figured this out:

  • Demand gen fills the funnel

  • ABM lands the whales

  • Together they dominate markets

Stop debating. Start orchestrating. Your competitors already are.

Ready to build a hybrid strategy that accelerates growth? Let's design your custom playbook.